Privacy Policy

We are committed to protecting your Personal Data and your privacy.
This Privacy Policy explains how we collect and store the information you provide through the website https://valorcapiton.com (the Valor Capiton).
The following principles apply:

We want you to make informed decisions about how your Personal Data is used and processed. We use various methods to keep you informed and will provide specific details when relevant. We're also happy to answer any questions about applicable legal limitations.

1. The Scope?

This policy describes the personal data Valor Capiton collects about natural persons, how it processes and stores that data, and how it may be shared with third parties.
This policy applies to information that relates to an identified or identifiable natural person. A person is considered identifiable if they can be directly identified, or identified through a combination of information we hold or can reasonably access.
"Processing" refers to any operation involving the use or collection of personal data, including its organisation, structuring, and storage.
Our services are intended for users aged 18 and above. We do not knowingly collect personal data from anyone under 18, and we do not permit such persons to use our services. If we become aware that personal data has been collected from a person under 18, we will delete it promptly.

2. What Personal Data Do We Hold About You?

When you access our services, service channels, or website, we collect personal data. This may occur directly — when you provide it to us — or indirectly, through analysis of how you use our services or by receiving your information from our third-party partners.

3. You are not required to share personal information with the company, though doing so may affect the services available to you.

You are not required to provide us with any personal data. However, withholding it may prevent us from delivering our Services or granting you access to the website.

4. What personal data do we collect when you visit our website?

This includes data collected automatically when you use our services: your online activity log, traffic data (including IP address, access dates, and access times), language preferences, software crash logs, browser type, and device information. This data is non-personal and cannot be used to identify you.
Personal Data we receive from you: any personal data you voluntarily provide when connecting to a third-party online trading platform through us.
Personal information provided to third-party platforms to facilitate trade: this includes your full name, address, phone number, and email address.

5. Legal Basis and Reasons for Processing Personal Data

Scope, Legal Basis

6. Sharing Personal Data with Third Parties We may share your personal data with third parties in the following circumstances: Service Providers: We work with trusted third-party service providers who assist us in operating our platform and delivering our services. These include payment processors, KYC and AML verification partners, cloud hosting providers, analytics services, and customer support tools. These parties are contractually required to handle your personal data securely and only for the purposes we specify. Business Transfers: If we undergo a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred as part of that transaction. We will notify you of any such change in accordance with applicable requirements. Legal and Regulatory Obligations: We may disclose your personal data to regulatory authorities, law enforcement agencies, or other competent bodies where required by law or where disclosure is necessary to protect our legal rights, prevent fraud, or comply with a valid legal process. With Your Consent: Where we rely on your consent as the legal basis for processing, we will share your personal data with third parties only to the extent you have explicitly agreed. Cross-Border Transfers: Your personal data may be transferred to and processed in countries outside Kenya. Where this occurs, we take appropriate measures to ensure your data receives a level of protection consistent with this policy. We do not sell your personal data to third parties. Any sharing is limited to what is necessary for the purposes described above.

We may share your Personal Data with third-party service providers that support our operations, including hosting and storage providers and user experience analytics services. At your request, we may also share specific Personal Data with third-party trading platforms. In such cases, your Personal Data will be provided to the relevant trading platform and will be subject to that platform's privacy policy. Your Personal Data may be shared with more than one trading platform. We may share Personal Data with affiliated entities or business partners where doing so enables us to develop and improve the products and services we offer. Where necessary to protect the rights or assets of third parties, we may disclose Personal Data to regulatory, local, or other competent authorities. We may also share your Personal Data with prospective investors, buyers, or lenders to the Company or any other entity within the group in connection with a transaction — including the transfer or sale of Company or group assets, or as part of any merger, restructuring, consolidation, or bankruptcy involving the Company or any other entity within the group.

7. Third-Party Cookies and Services

We may work with third-party service providers, including advertisers and analytics companies, that operate on our website. These third parties may also use cookies or similar tracking technologies.
Cookies are small text files placed on your device when you visit the website. They are used to collect information about your browsing habits and preferences in order to improve your experience, remember your settings, and tailor the products and services shown to you. Cookies are also used for statistical and analytics purposes.
We use two types of cookies. Session cookies are temporary and are deleted from your device once you close your browser. Persistent cookies remain on your device after your browser is closed and help the website recognise you as a returning user, making it easier to access the website on future visits.

Types of Cookies:

We may use them based on their purpose:

ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.

8. How We Retain Your Personal Data

We retain your personal data for as long as necessary to fulfil the purposes described in this Policy, or for longer periods as permitted by applicable law, regulations, or orders.
We will share your information with third-party trading platforms for 12 months. With your consent, we will continue sharing it for a further 12 months.
We regularly review the personal data we hold to confirm it is no longer needed.

9. Transfers of Personal Data to a Third Country or International Organisation

10. Protecting Your Personal Data We take the security of your personal data seriously and implement appropriate technical and organisational measures to safeguard it against unauthorised access, loss, alteration, or disclosure. No method of transmission over the internet, or method of electronic storage, is completely secure. While we strive to protect your personal data using commercially reasonable means, we cannot guarantee absolute security. Access to your personal data is restricted to employees, contractors, and agents who need it to perform their duties. All such parties are bound by confidentiality obligations and may face disciplinary action or termination if they fail to comply. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately.

We have taken appropriate organizational and technical measures to protect Personal Data, including against accidental or unlawful destruction, loss, or alteration. We cannot guarantee that the security of your Personal Data will be maintained without error, nor can we accept liability for any indirect, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, but is not limited to, disclosures resulting from transmission errors, unauthorized third-party access, or other causes beyond our control.
Where required by legal or other obligations beyond our control, we may be required to disclose Personal Data to third parties, such as public authorities. We have no control over how such third parties handle the security of your Personal Data in those circumstances.
Transmission of Personal Data over the internet is inherently not fully secure. We cannot guarantee the security of Personal Data you transmit to us online.

11. Links to Third-Party Websites

Our website contains links to third-party websites and applications. These sites and apps are not under the Company's supervision, and we are not responsible for how they collect or process Personal Data. This Policy does not apply to any actions taken through such sites or apps.
Before accessing or using any third-party website or app, we recommend reviewing their privacy policy. We also advise exercising caution when sharing Personal Data with them.

12. Updates to this Policy We may update this Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you directly. Please review this Policy periodically to stay informed of any updates.

Before visiting any third-party website or app, read their privacy policy carefully. Only share your personal data with them once you are satisfied with how it will be used.

13. Your rights regarding your personal information

You have the right to request that we verify the accuracy of Personal Data held about you, correct any inaccuracies, and delete any Personal Data we are not required to retain. You may also request restrictions on the scope or type of processing applied to your personal data.
If you are a resident of the EEA, please refer to this page:
These rights apply to the Personal Data you have provided to us. To exercise any of these rights, please submit a written request to the email address below.
Access Rights
The Company can confirm whether your Personal Data is being processed. If it is, you may request access to that data.
The Company will provide an electronic copy of your Personal Data currently being processed. A reasonable fee may be charged for additional copies. Data will be provided electronically upon request.
The right to access Personal Data must not infringe on the rights and freedoms of others. Where a request would adversely affect another person's rights or freedoms, the Company may refuse or limit its response.
Right to Rectification
The Company will correct inaccurate Personal Data upon request. You may also request that incomplete Personal Data be completed, taking into account the purposes for which it is processed.
Right to Erasure
This right applies where: (a) Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw consent and no other legal basis for processing exists; (c) you object to processing based on legitimate interests pursued by us or a third party; (e) Personal Data has been unlawfully processed; or (f) Personal Data must be erased to comply with a legal obligation.
This right does not apply where processing is necessary: (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.
Processing Restrictions
If you have concerns about the accuracy of your Personal Data, you may request that the Company restrict its processing.
Where processing is restricted, Personal Data may only be retained with your consent, or for the establishment, exercise, or defense of legal claims, for the protection of another person's rights, or where there is a substantial public interest within the European Union or a Member State.
Right to Data Portability
Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to receive the Personal Data you have provided to the Company in a structured, commonly used format.
You may also request that your Personal Data be transferred directly to another controller, where technically feasible. Exercising this right does not affect your right to erasure, and it must not infringe on the rights or freedoms of others.
Right to Object
You have the right to object at any time to the processing of Personal Data concerning you that is based on legitimate interests pursued by the Company or a third party, including profiling based on those interests. If we cannot demonstrate compelling legitimate grounds for the processing that override your rights, freedoms, or interests, or that are necessary for the establishment, exercise, or defense of legal claims, we will cease processing.
With respect to direct marketing, you have the right to object at any time to the processing of Personal Data concerning you for that purpose.
Right to Withdraw Consent
You may withdraw your consent to our processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to that withdrawal.
You have the right to lodge a complaint with a supervisory authority established by a Member State to protect individuals' fundamental rights in relation to the processing of Personal Data within the European Union.
European Union and Member State law may impose limitations on the rights described in this section.
We will respond to requests made under this section within one month of receipt. Where necessary, and depending on the complexity or volume of requests, this period may be extended by up to two months. We will notify you of any extension within one month of receiving your request, along with the reasons for the delay.
Unless otherwise provided under this section, information provided in response to your rights will be supplied free of charge. Where requests are manifestly unfounded or excessive, particularly where repetitive, we may charge a reasonable administrative fee or decline to act.
Where we have reasonable doubts about the identity of the person submitting a request, the Company may request additional information to verify identity.